For reasons of safety, confidentiality, and ethical practice, we are unable to provide support outside of scheduled sessions. If you or a loved one is experiencing a crisis, please seek immediate assistance.

If you are experiencing any of the following, please call 9-1-1 or proceed to your nearest emergency department:

• Suicidal thoughts or behaviors

• Alcohol or drug overdose

• Actions that pose a risk of harm to yourself or others

Crisis Support Resources:

Crisis lines offer confidential, non-judgmental support. You can contact them 24/7:

• BC / National crisis line: 9-8-8 (call or text).

• Crisis Line: 1-800-SUICIDE (1-800-784-2433)

• BC Mental Health Support Line: 310-6789 (no area code needed)

Indigenous crisis support lines:

The following lines are available 24/7.

• KUU-US Crisis Response Services Line: 1-800-KUU-US17 (1-800-588-8717)

• Hope for Wellness: 1-855-242-3310 or chat online at www.hopeforwellness.ca

• Métis Crisis Line: 1-833-MétisBC (1-833-638-4722)

Trans Lifeline:

For trans or non-binary folks run by trans and non-binary community, open 10am-6pm PST.

Call 1-877-330-6366
Visit http://www.translifeline.org/

Between Sessions:

While we cannot provide crisis support outside of sessions, we understand that needs can arise. If you require additional support before your next scheduled appointment, please contact us to discuss the possibility of scheduling an earlier session.

Our services to BC residents are currently only offered remotely.

We are continually evaluating options for in-person sessions in the future throughout the Sea-to-Sky Corridor and Gulf Islands, including Vancouver, Squamish, Whistler, Pemberton, Mount Currie, D’Arcy, and Salt Spring Island.

Online therapy provides a flexible and convenient way to access support and services, allowing you to connect with us from the comfort of your own home. Research demonstrates that online therapy is a highly effective approach for addressing a wide range of concerns.

For more information about our online services, please see the question how to prepare for an online session ? in this page.

Online sessions offer valuable flexibility and can often save time. To maximize the benefits of your online therapy experience, please consider the following guidelines:

• Privacy: Ensure you are in a private space where your conversation cannot be overheard.

• Interruptions: Please minimize potential interruptions during your session.

• Comfort: Prepare for your comfort by having tissues, water, and a pen and notepad (if desired) readily available.

• Technology: Verify that you have a stable internet connection and that your device is fully charged before the session begins.

• Preparation: We recommend logging in 5 to 10 minutes prior to your scheduled appointment time. This allows you to address any unforeseen technical issues, such as updates or connection problems, and helps ensure a smooth start to your session.

• Technical Support: We encourage you to test the online platform in advance. If you have any technical questions or concerns, please do not hesitate to contact us prior to your appointment."

Yes, your personal information is safe with us. We are committed to protecting your privacy and confidentiality in accordance with the BCACC Code of Ethical Conduct. Our booking, billing, and telehealth practices comply with the personal information and privacy standards of Canada (PIPEDA) and British Columbia (PIPA).

We use secure, encrypted platforms for telehealth sessions and all client data is stored securely.

We understand that unforeseen circumstances can arise, and that late cancellations may also affect ours ability to provide services to others in need of support.

• Cancellation of a session made with 48 hours or more notice have no penalties.

• Cancellation of a session made between 48 and 24 hours prior to the appointment will incur a fee equivalent to 50% of the session cost. Please contact us as soon a possible to discuss the issues.

• Cancellation and no show within less than 24 hours, will be charge 100% of the session’s cost. Please contact us as soon a possible to discuss the issues.

• If you anticipate being late for a session, please contact us as soon as possible to discuss whether the session can proceed for the remaining scheduled time.

The session payment are due at the end of each session, and you will be sent an official receipts, that you may submit to your extended health care provider.

To confirm coverage under your benefits plan, consult with your insurance provider or workplace regarding counselling or psychotherapy provided by RCCs registered with the BC Association of Clinical Counsellors (BCACC).

Please note that prices provided are net of taxes as there is not GST on counselling fees.

Once you contact us, we will schedule a complimentary 15-minute consultation on telehealth or by phone to meet and discuss your needs.

Prior to this consultation, I will send you the informed consent form, a crucial document that outlines your rights as a client and my professional responsibilities. Please review this document carefully and bring any questions you may have. We will also review it together, and you must sign it before our first full session, should we decide to work together.

Furthermore, I will invite you to share, at a high level, what brings you to therapy, any goals you may have, and your previous experiences with counseling (if any), including what you found helpful or less helpful. I will also be happy to answer any questions you have about my approach or the therapy process. Following this consultation, we can then determine if scheduling a full session would be beneficial.

In order to help support you effectively and make the best use of our time together, before our first full session, I will send you some general information forms to fill out and the informed consent forms to sign.

For youth counselling, I further need an additional screening interview to be filled out either by the youth and/or the caregiver.

Our first full session is usually a bit different from subsequent sessions.

In continuation of the complementary session, we will review and ask more general questions about your background and what brings you to therapy. This information helps me understand the context of your concerns and allows us to collaboratively develop a plan that best supports your needs and goals. While this foundational work might make the first session feel a little slower, it's essential for effective therapy.